The response to the COVID-19 coronavirus has drastically changed a lot of things about daily life lately, but one that hasn’t changed is our need for space.
Storage facilities in Nevada have been deemed 'essential businesses', meaning our facility will remain open during this pandemic. Our current customers will continue to have access to their units and/parking spaces, and new customers will still have the option to rent from our facility.
Many storage users still might have concerns about precautions they may need to take when visiting a self-storage facility. To help minimize the risks to human health, our storage facility has quickly adopted a “contactless” business model.
“Contactless” self-storage facilities eliminate any face-to-face interaction with facility personnel in order to protect customers and employees from the COVID-19 virus. You can expect contactless self-storage facilities to have the following capabilities and procedures:
These features make it possible to rent a storage unit without conducting any business at the counter. Should you need help, an on-site manager can typically provide instructions over the phone.
In addition to offering contactless storage options, our facility has taken additional steps to routinely sanitize surfaces such as door handles and keypads throughout the facility.
With millions of Americans filing for unemployment and many small businesses being forced to close, some existing tenants might eventually worry about not being able to make their regular payments.
If you fall behind on your rent, the facility can place a lien on your storage unit and auction off your items. Some operators are being more lenient than usual in regards to rental payments and fees, and some have suspended auction activity for the time-being. But not all. Many storage auctions have moved online instead.
If you are having trouble meeting the terms of your storage contract, contact the facility manager and discuss your situation as soon as possible.